Protection of Personal Information Policy
The protection of your privacy is important to Studio Verde and its subsidiaries and related entities (“Studio Verde”, “we”, “our”, and “us”), which is why we take the confidentiality of our users’ personal information and compliance with applicable laws very seriously.
This Privacy Policy (the “Policy”) aims to explain and describe how we collect, use, and disclose your personal information. The Policy is designed to comply with Quebec and Canadian privacy protection laws.
- Scope of the Policy
This Policy applies to personal information that we hold or that is under our control, including information collected during your use and navigation of the Studio Verde website and when you use Studio Verde’s services or purchase its products online or in-store (the “Services”). The Policy also applies to personal information we receive from third parties about you in the course of operating our business.
- Acceptance
By accessing our Services, you agree to be bound by the terms and conditions set out in this Policy. If you do not agree to these terms and conditions, please do not access our Services or use their features.
- Policy Modifications
We may occasionally update this Policy and reserve the right to modify its content at any time. Any changes will appear on our website. The date of the latest version of this Policy appears at the bottom of the page. We recommend that you print a copy of this Policy for your records and review this section of our Services periodically.
- Consent
Studio Verde acknowledges that your consent to the collection, use, and disclosure of your personal information must be clear, free, and informed. Your consent must be given for specific purposes. Depending on the nature and sensitivity of the personal information, your consent may be explicit (given verbally, in writing, or electronically) or implicit (for example, when you voluntarily provide us with personal information). Generally, Studio Verde will seek your consent at the time of collection, unless we are otherwise required or authorized by law.
You may withdraw your consent at any time, subject to applicable legal restrictions and reasonable notice. Please note that if you choose to withdraw your consent to the collection, use, or disclosure of your personal information, our Services may no longer be available to you, and Studio Verde may no longer be able to provide certain services.
- Collection of Personal Information
Studio Verde collects only the personal information necessary to establish, manage, and maintain its relationship with you.
For example, personal information may be collected when you enter information on our Services, apply for a job posted on our website, purchase our products, or otherwise provide us with information so we can deliver our Services. Collected personal information may include, among others, identifying details such as your first and last name, phone number, email address, Internet Protocol (IP) address, product and service preferences, and any other details related to your job application when you apply on our website.
- Sensitive Personal Information
When using our website and entering information into free-text fields or other data entry fields, you acknowledge that we have no control over the nature or type of information you choose to provide. You therefore agree that Studio Verde may collect such information in the course of providing its Services and process it in accordance with this Policy. We recommend that you do not include sensitive personal information in such fields. If you choose to do so, you expressly consent to the collection, use, and disclosure of such information by Studio Verde in accordance with this Policy, including disclosure to third parties both within and outside Quebec.
Studio Verde will never ask you to provide sensitive personal information to access or use its Services or website. Sensitive personal information refers to information that, by its nature (e.g., medical, biometric, or otherwise intimate), or by the context of its use or disclosure, creates a high expectation of privacy. Examples include information related to health, sexual orientation, physical or biometric characteristics, philosophical or religious beliefs, or financial status.
- Collection of Personal Information via Third Parties
We generally obtain personal information directly from you. However, we may also collect personal information about you from external sources, with or without your consent, when permitted by law.
With your consent, Studio Verde may, for example, collect personal information from third parties in the context of pre-employment checks.
- Use of Personal Information
Studio Verde determines the purposes for which personal information is collected before or at the time of collection. Studio Verde may use your personal information for the following purposes:
- To identify you as a user of our Services;
- To allow you to access the Studio Verde website and Services;
- To offer you employment at Studio Verde, when you apply for a position;
- To provide our Services, including processing and delivering your orders, managing returns, and exchanges;
- To establish and maintain our business relationship;
- To improve and optimize our range of services, including the use of Services or any other online service, and to support our research and development efforts;
- To communicate with you when you submit questions, comments, or suggestions;
- To communicate with you when you submit questions, comments, or suggestions
- To provide information about our products and services that may interest you and measure your engagement with our Services;
- To prevent errors and fraud;
- To comply with legal requirements.
Studio Verde may also use your personal information to compile statistics. These statistics are anonymized and do not identify you.
Your personal information will not be used for purposes other than those described above unless we obtain your consent or are required or authorized by law.
- Automated Decision-Making
Your personal information may be used by Studio Verde to make automated decisions about services that may interest or be relevant to you. Such automated decisions will not have legal or significant effects on you but are intended to generate recommendations based on your information. Upon request, Studio Verde will provide details on how any such automated system operates.
- Communication of Personal Information to Third Parties
Studio Verde acknowledges that, except as described herein or permitted by law, disclosure of your personal information to third parties requires your consent.
Access to your personal information within our company does not require consent but is limited strictly to those who need it to perform their duties.
Studio Verde may share your personal information, without your consent, with agents, service providers, or consultants who require such information to assist in administering our business or Services. These third parties are contractually bound to use the personal information only for the specific services provided and to maintain its confidentiality.
Studio Verde may also disclose your information without your consent when permitted or required by law, such as to prevent fraud or physical harm.
- Communication Outside Your Province of Residence
Studio Verde may transfer your information outside your province or outside Canada for purposes such as data hosting or processing. In such cases, we ensure that service providers protect your personal information to the same standards as Studio Verde. If we transfer sensitive personal information outside Canada, we will obtain your express consent.
- Cookies
Our website uses cookies — small data files stored on your computer — to improve your browsing experience. Cookies help Studio Verde and its service providers tailor the website to your preferences and compile statistics about its usage.
We use various types of cookies, including essential, functional, statistical, performance (via Google Analytics), advertising, and social media cookies. You can adjust your cookie preferences using the blue icon at the bottom left corner of our site.
You can also delete or block cookies through your browser settings, though this may affect your ability to use certain features.
- Security Measures
Studio Verde has implemented physical, administrative, and technological measures to protect your personal information against loss, theft, unauthorized access, or modification. These include office access controls, encryption, firewalls, multi-factor authentication, and limiting employee access based on necessity.
While we strive to ensure robust protection, no system is completely secure. In the event of a privacy incident, Studio Verde will notify the appropriate authorities and affected individuals, as required by law, and take corrective actions.
- Accuracy and Retention
Studio Verde ensures that personal information is accurate, complete, and up to date. You are responsible for informing Studio Verde of any changes. We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to meet legal obligations.
- Access and Correction Requests
All questions, concerns, or requests regarding this Policy or your personal information should be sent in writing to:
Nicolas Zyromski, President
1853 chemin Laliberté, Rivière-Rouge, Quebec, J0T 1T0
Email: nicolas.zyromski@zyromski.com
You have the right to request access to and correction of your personal information. Studio Verde will respond to such requests within 30 days, providing reasons for any denial and referencing applicable legal provisions.
For more information, please contact:
In Quebec: Commission d’accès à l’information du Québec
In Canada: Office of the Privacy Commissioner of Canada